Mauvais surpise

A premier un gros gros merci a mon Copain Marc il et toujour la pour me donne un coupe main,samedie on a installe mon Mamba Extreme et Moteur et Calibre to de Radio,quand on a branche les Batteries un ete competment vide mort!!!!!! ,bourqua on cet pas ,je sait sa ma coute 130-$ ,mes Batteries sont de Hyperion VX G3

Regarde avec le HobbyShop qui te les a vendu, elle ont une garantie.
Hyperion on même un "Crash Replacement Policy" pour une période d'un an. Ce qui veut dire que si quelque chose arrive (n'importe quoi) pendant la première année et qui n'est pas couvert par la garantie de remplacement... tu peux avoir un nouveau pack avec 40% de rabais.

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Hyperion G3 Warranty Coverage

Hyperion G3 LiPo Packs are guaranteed as follows:
• Defects in materials and workmanship (solder joints, etc) for one year from date of purchase.
• Persistent imbalance of one cell of greater than 0.06V compared to average of other cell(s) in the pack. Must be reported within 2 months of date of purchase.

Hyperion G3 Packs are NOT guaranteed for the following:
• Physical Damage to the pack occurring after purchase (impact, water/moisture/salt, etc)
• Over-voltage charging, or other error by charger or user setting of charger.
• Use outside of specifications
• Damage due to improper storage (very hot locations, fully charged storage, etc)
• Short circuit
• Improper balance connections to charger
• Returns without copy of Original Receipt
• Returns without accompanying note stating the reason for return.

Note that a pack in which ALL cells have "ballooned" will not qualify for free warranty replacement. Given a cell failure rate of less than 1/1000, it is statistically impossible that all cells in a pack will balloon together while being properly used and maintained. In virtually all such cases, the problem can be identified over-capacity discharge, radical over-current discharge, improper storage, or charge voltage in excess of 4.205V/cell. In such cases, the Crash Replacement Policy is available to you. If you have experienced this problem, you will need to troubleshoot your charger and power system to determine the cause, so it does not happen again.

Your selling dealer is your first point of contact for warranty issues. Please contact your dealer for advice BEFORE returning any item. In many cases your dealer can help you solve a problem without return. Return postage is the responsibility of the user in all cases.

You MUST Submit a copy of original, dated receipt, and explanation of the problem with the return. Returned units should be examined by the Hyperion dealer’s tech department within 10 days of arrival, and contact made with the user to explain the findings.




Crash Replacement Policy

If you have damaged your Hyperion Lipo pack for any reason which is NOT covered by free warranty replacement (i.e due to crash, water damage, etc), and within the first year after original purchase, your nearest Hyperion Regional Distributor can exchange your pack for a brand new one of the same type (or lesser value pack), at 40% discount from original Hyperion suggested retail price for the replacement pack, plus return shipping.

• The Pack must be fully discharged before shipping to the Distributor.
• The Return pack must have the original dated receipt (or email confirmation of sale date from original dealer)
• Include the following in a letter, enclosed with your return package:

FULL NAME
SHIPPING ADDRESS
TEL#
EMAIL ADDRESS
DESIRED REPLACEMENT PACK
METHOD of PAYMENT (Paypal email address, or Credit Card details)

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bonne info a savoir!!

Oui vraiment ... Merci pour l'info

Merci pour l'info je achte les batteries chez ND Heli .

Pour ma part, ya pas grand chose qui bat Hyperion.. Mais je n'ai pas tout essayer bien sure.

Hans Luthi a écrit:Merci pour l'info je achte les batteries chez ND Heli .

Retourne chez ND Héli et il devrait t'arranger ça... il y a des avantage à payer un peu plus cher et à acheter une bonne marque.

Oui mais acheter une turnigy a 20$ comparé a une hyperton a 120$, on peut en avoir 5-6 lipo de plus...

si tu payes 120$ tu payes trop cher change de hobbyshop!

c'est pas si cher et tu as une garantie et une meilleur qualité de lithium qui fait qu'elle ne punch pas plus mais elle dur plus longtemps en terme de cycles

(et tu n'attends pas 1 mois quand tu l'achetes )

moi un 4200 35c 3s une hyperion 81$ plus taxe cher crazy rc

a plus
kevin